Terms of Service
Terms of Service
Last updated: October 2026
Welcome to Halo Hair Studio. By using our website or booking an appointment, you agree to these terms. We’ve kept them simple so you know what to expect.
Booking and appointments
You can book online through our website. Please provide accurate contact information so we can send confirmations and reminders. Appointment times are reserved just for you, so please arrive on time. Arriving late may mean we need to shorten, change, or reschedule your service.
Card on file
For appointments with the Halo team, we require a credit card to reserve your spot. Your card is not charged when you book. It may be charged for your service at your visit, or for a late cancellation or no-show fee as described below.
Cancellations and no-shows
Please give 24 hr. notice to cancel or reschedule. Cancellations with less notice, and no-shows, may be charged a 50% of the service booked.
Pricing and services
Prices shown online are starting prices and may change based on your hair’s length, thickness, condition, and the time needed. Your stylist will confirm the plan and any added cost with you during your consultation before beginning. Add-ons, like extra time or a thick hair service, may be added at booking or at your visit.
Your service and results
Your results depend on your hair’s history, condition, and your goals. We’ll talk through what’s realistic during your consultation. We want you to love your hair. If something isn't quite right, please contact us within 7 days of your appointment and we'll schedule a time to adjust it at no charge. If additional adjustments are needed after that, a fee may apply. This applies to services with the Halo team. Independent stylists set their own policies, so please contact them.
Independent stylists
Halo is a hybrid salon. Independent stylists run their own businesses, set their own pricing and policies, and manage their own bookings and guests. Halo is not responsible for, and is not able to correct or redo, services performed by an independent stylist. Please contact your stylist directly with any questions or concerns.
Your health and safety
Please tell us about any allergies, skin sensitivities, medications, or scalp conditions before your service. We may ask you to reschedule if a service isn’t safe for you.
Guest conduct
We want everyone in our studio to feel comfortable and respected. We reserve the right to end a service or ask a guest to leave if behavior is disrespectful or unsafe. Children are welcome but please be mindful there are other guests here to relax as well.
Photos
We may take photos of your hair for your records. We will only share them on our website or social media with your permission.
Gift cards
Gift Cards are available to purchase for the Halo Team. For Independent stylists please contact them directly for their gift certificate.
Terms of Service: Retail products
Unopened retail products can be returned within 7 days of purchase. If a product isn’t the right fit, we’ll gladly exchange it for one that better suits your needs within 14 days. Refunds go to the original payment method.
Website use
The content on this website belongs to Halo Hair Studio and may not be copied or used without our permission. We do our best to keep information accurate, but it may change without notice.
Limitation of liability
To the fullest extent allowed by law, Halo Hair Studio is not liable for indirect or incidental damages related to your use of our website or services.
Governing law
These terms are governed by the laws of the State of Arizona.
Changes to these terms
We may update these terms from time to time. The date at the top shows when they were last changed.
Contact us
Halo Hair Studio,
877-879-1660 Text
520-742-4433 Call